All sales are considered final once they have been executed through your user panel and payment has been successfully processed. No refunds, exchanges, or cancellations will be permitted after a transaction is completed.
You are solely responsible for the accuracy of the information you provide for any purchase or transaction. Any losses or issues arising from incorrect details, such as wrong mobile numbers, DTH account numbers, or recharge information, are your responsibility. Please review your entries carefully before confirming any order.
You are responsible for all charges resulting from transactions initiated by you. If a payment has been deducted from your account but the recharge or service is not delivered within 24 hours, you should contact customer support immediately at +91 84010 72203 or raise a support ticket through your user panel.
Upon verification, if the transaction is confirmed as failed and payment was successfully received, the refund will be processed within seven (7) working days. All refunds are credited to your registered Virtual Wallet account only.
Certain services may involve third-party providers. Refunds for such services will be processed according to the third party’s terms and refund policy. Timelines may vary depending on the respective service provider.
Service prices may change without prior notice due to third-party adjustments or market fluctuations. Orders executed after a price change are subject to the updated rate.
If a cancellation request is made within 24 hours of purchase and the order has not yet been processed, the order may be cancelled and the amount refunded within 10–15 business days. Once the order is processed, cancellations are no longer possible.
Refunds will be issued if payment has been successfully credited to your wallet but the associated service was not delivered. Refunds are made only to your virtual wallet.
You can contact customer support at +91 84010 72203 or raise a dispute through your user panel. Please include transaction details and your current wallet balance for verification.
This policy may be updated or amended at any time without prior notice. Continued use of the website or panel indicates your acceptance of any changes made.
For refund or cancellation inquiries, please reach out to our support team at +91 84010 72203.