Privacy Policy - Rambhiya Infotech Private Limited

Privacy Policy

About RIPlan.in

RIPlan.in, is a product of Rambhiya Infotech Private Limited, a recharge software provider company located in Ahmedabad, Gujarat. This privacy policy outlines how we collect, use, and safeguard your personal information when you use the services provided by RIPlan.in.

Overview

We value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how you can access or update your information. If you have any questions about the content or technical terms, you can always contact us for clarification.

Information We Collect

We collect information to provide you with a faster and more personalized experience whenever you use our services. The information we collect falls into two main categories:

  • Personal Information: Name, address, location, images/documents (such as profile photo, ID proof, address proof, etc.), mobile number, and email address.
  • Technical Information: Browser type, IP address, operating system, and other device-related data used to improve system performance.

Why We Collect and How We Use Information

The information we collect helps us understand your preferences and usage patterns so we can enhance your experience, improve our services, and offer deals and recommendations suited to your interests. Technical data is used to improve performance, reduce errors, and ensure a smooth experience.

Access and Update

You have access to your personal information whenever you use our services. If you have difficulty accessing or updating your data, please reach out to our support team for assistance.

No Information Disclosure to Third Parties

We do not sell, rent, or share your personal or confidential information with third parties for profit. Any data we collect is used internally to develop and enhance our products and services.

Security

We use secure protocols (including SSL) and multiple layers of technical and organizational safeguards to protect your data from unauthorized access or leaks. Your information remains encrypted and confidential throughout your interaction with our services.

Data Retention

Certain records may be retained as required by applicable laws. Typically, records such as your name, contact details, customer ID, and transaction history are maintained for at least ten (10) years after the closure of your account.

Policy Changes

This Privacy Policy may be updated periodically to reflect changes in service offerings, legal requirements, or consumer feedback. We will post any updates here, and we will not reduce your rights under this policy without your consent. Please revisit this page regularly to stay informed.

Third-Party Services & Cookies

RIPlan.in may use third-party services to enhance functionality, and these services may have access to your information as necessary. We use cookies to enhance your browsing experience. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent.

Additional Contact Information

For privacy-related queries or concerns, please contact us at: +91 84010 72203